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Repair Facilities on Shield Repair Network Can Effortlessly Gain New Customers

Thank you for your interest in becoming a member of Shield Repair Network! If (like us) you want to do what’s best for your customers, then we would love to include you in our database of reputable auto repair facilities. When you join, new customers will be able to find you through our searchable network locator tool. Complete the form below to get started on your FREE membership!

Sign Up to Include Your Repair Facility

*This form is intended for business owners only. If you are a customer looking for auto repair services, please visit our preferred network search page.

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Repair Facility Info

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Terms & Conditions

American Auto Shield (AAS) administrates repair claims brought under vehicle service contracts. In an effort to provide better service and to streamline the claim process for our customers, American Auto Shield maintains a network of vehicle repair facility vendors across the continental United States, as well as Alaska and Hawaii.

There is no cost associated with inclusion in AAS’ Repair Facility Network. This is a referral service purely for the benefit and use of AAS customers as part of the claim process. Repair facility vendors who agree to be included in AAS’ Repair Facility Network may be referred to customers in order to assist customers with finding a suitable vendor to facilitate the customer’s vehicle repairs.

By agreeing to be included AAS’ Repair Facility Network, the undersigned Repair Facility agree to the following general terms and conditions:

  1. General Conditions:
    • File claims by calling 1-800-531-1925 or by completing a form online at www.aasclaim.com.
    • Thoroughly diagnose and report the cause of failure to the Company.
    • Use industry labor guides and charge posted labor rates.
    • Abide by VSC provisions for coverage determinations.
    • Contract holder responsible for non-covered repairs.
  2. Repair Facility Warranty:
    • Warrant vehicle repairs for 12 months or 12,000 miles.
    • For parts shipped in by AAS, AAS will warrant.
  3. Invoicing:
    • Email the complete invoice to payments@americanautoshield.com.
    • Include contract holder details, claim/authorization number, and signature.
    • Reimbursement within the same day of receipt by 3:00 pm MST, Monday-Friday.
  4. Term & Removal from Network:
    • Repair Facility may request removal from AAS’ Repair Facility Network at any time by contacting shieldrepair@americanautoshield.com.
    • AAS may remove Repair Facility from the Repair Facility Network at any time by contacting the business representative for Repair Facility identified below.
    • Failure to abide by the terms and conditions of this Terms of Use may result in AAS’ removal of Repair Facility from the Repair Facility Network.
  5. Referral:
    • 1. CarShield, a Missouri-based company, enters into a referral agreement with a Repair Facility for potential customer referrals. Under the agreement, the Repair Facility refers potential customers to CarShield’s vehicle service contracts through CarShield, and CarShield compensates the Repair Facility with $250 for each successful referral after 60 days of active coverage has elapsed.
  6. Referral Process:
    • 1. For a successful referral of the Repair Facility a customer must go to CarShield.com/Coverage and enter the Repair Facility’s name. A customer can go to CarShield.com/Coverage directly, or scan the QR Code provided in the free promotional materials provided by CarShield. If a Customer calls CarShield or submits their information by another method, they will not be considered a successful referral per this program. CarShield will pull a report on the first (1st) business day of each month listing the customer’s name and the Repair Facility.
  7. No Relationship:
    • Nothing in this Terms of Service shall create any special relationship between AAS and Repair Facility. This Terms of Service does not constitute an endorsement by AAS of the work performed by Repair Facility nor does this constitute an endorsement by Repair Facility of AAS’ claim adjudication.
  8. Limitation of Liability:
    • UNDER NO CIRCUMSTANCES SHALL EITHER PARTY BE LABILE TO THE OTHER PARTY OR ANY THIRD PARTY FOR ANY DAMAGES RESULTING FROM ANY PART OF THIS AGREEMENT SUCH AS, BUT NOT LIMITED TO, LOSS OF REVENUE OR ANTICIPATED PROFIT OR LOST BUSINESS, COSTS OF DELAY OR FAILURE OF DELIVERY, WHICH ARE NOT RELATED TO OR THE DIRECT RESULT OF A PARTY’S NEGLIGENCE OR BREACH.
  9. Disclaimer of Warranties:
    • EXCEPT AS OTHERWISE EXPRESSLY SET FORTH HEREIN, AAS SPECIFICALLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AND PROVIDES NO GUARANTIES, REPRESENTATIONS, PROMISES, STATEMENTS, ESTIMATES, OR OTHER INDUCEMENTS, EXPRESS, IMPLIED, ORAL, WRITTEN, OR OTHERWISE, TO REPAIR FACILITY, EXCEPT AS EXPRESSLY SET FORTH HEREIN. AAS EXPRESSLY DISCLAIMS ANY WARRANTY WHICH MIGHT OTHERWISE BE IMPLIED BY LAW, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR OF FITNESS FOR A PARTICULAR PURPOSE, OR OF NONINFRINGEMENT. AAS SHALL REFER POTENTIAL CUSTOMERS TO REPAIR FACILITY. REPAIR FACILITY DOES NOT REPRESENT OR WARRANT THAT SUCH REFERRALS WILL CREATE ANY ADDITIONAL PROFITS, SALES, EXPOSURE, BRAND RECOGNITION, OR THE LIKE. REPAIR FACILITY HAS NO RESPONSIBILITY TO AAS AND AAS HAS NO RESPONSIBILITY TO REPAIR FACILITY OTHER THAN THOSE SET FORTH ABOVE.

By signing this Terms of Service, Repair Facility agrees to be included in AAS’ Repair Facility Network, abide by the terms and conditions set forth above, and reasonably cooperate with AAS in the processing of service contract claims. We accept the Shield Repair Network Terms & Conditions above

Do you accept the Shield Repair Network Terms & Conditions above?
    

Let Us Drive More Business to Your Shop!

Check out the video below to hear more from one of our featured network members.

Play Video about Shield Repair Network CarShield Join Review

How It Works

It’s easy to start effortlessly getting customers to your storefront through membership with Shield Repair Network. Follow the steps below to begin benefitting from your partnership with us!

CarShield swag bag to every member!

Shield Repair Network CarShield Join The Network Swag Bag

To get a better idea about how customers will find you on our Shield Repair Network search tool, view the interactive map through the link below.

Perks of Being a Shield Repair Network Member

When you sign up to become a part of Shield Repair Network, you can take advantage of the 15+ years of partnership through CarShield and American Auto Shield. We have developed a reputation for helping customers find facilities with fair practices for keeping their cars on the road. We include repair facilities of all sizes in our network—from one location to hundreds.

Access the priority phone number to expedite claims.

Receive prompt, personalized attention from your dedicated adjuster.

Associate your repair facility with a brand that is nationally recognized.

Be seen by the millions of customers who find you through the CarShield website and app.

Take advantage of convenient call times – we’re open when your business needs us.

Feature your repair facility’s coupon on our CarShield membership app to help drive more customers to you.

I highly recommend you move forward on it. All shops should be looking to increase customer base. It was pretty simple and it also increased my business. How could I say no to that?!

Syed Kazmi Cartronic Auto and Truck Repair

The repair went well and we were able to get a great new customer out of it. And thankfully for us as a repair shop facility, we were able to get paid quickly as well. So the whole process was very smooth from start to finish.